FLORENCE — The City of Florence Electricity Department has signed a contract with Landis+Gyr to deploy advanced metering and IP network technology across its service territory.
The utility will install Landis+Gyr’s Gridstream platform for advanced metering and grid edge intelligence to more than 43,000 residential and 6,000 commercial customers. The utility plans to begin the first phase of deployment this month with completion scheduled for August 2025.
“For us, grid modernization is all about improving customer service,” said Mary McDuffa, general manager of the city’s Electricity Department. “Transitioning to advanced metering will allow us to provide customers with better visibility into their energy use, flexible payment and billing options, as well as improved outage and restoration alerts.”
The department serves customers in Florence and Lauderdale County through 44 substations and more than 3,500 miles of power lines. The utility purchases over 1.3 billion kilowatt hours of electricity annually from the Tennessee Valley Authority.
The utility said it is also focusing on reliability improvements that will utilize voltage management, power quality metrics and OMS integration. Gridstream will also enable demand response and EV management programs.
“Grid edge technology is the main driver for the energy transformation that’s underway,” said David Chris, senior director of Distribution Sales at Landis+Gyr. “Flexible management of loads and capacity is crucial to maintaining resiliency.
“We’re pleased to partner with the City of Florence to support critical utility business initiatives and future goals that help reduce costs and maintain reliability for their customers.”
Based in Alpharetta, Ga., Landis+Gyr is a provider of integrated energy management solutions to help utilities and consumers reduce energy consumption.
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