Adtran helping New Hope co-op meet broadband demand

HUNTSVILLE — Adtran is providing its multi-gig broadband services to help the New Hope Telephone Cooperative be more competitive.

Adtran is helping the company launch competitive services and spend less time on network operations and more time building its brand in a rapidly growing market.

NHTC is responding to the growing population and the expectation that new broadband operators will enter the market. To answer that, the co-op needed to dramatically scale its fiber broadband solution to compete with larger carriers.

Adtran helped NHTC get the equipment it needed in a tight timeline and immediately offer multi-gigabit services to any customer. Adtran’s solution includes its Mosaic One cloud software and Connected Home solutions.

“Being a rural broadband provider means you have to do more for less, and that’s exactly what Adtran enables us to do,” said Daniel Martin, general manager at NHTC. “Mosaic One allows us greater visibility into our entire access network as well as the customer’s in-home experience, ensuring maximum broadband uptime for our customers. It also reduces truck rolls by utilizing our Network Operations Center to remotely troubleshoot subscriber issues.

“Knowledge is power, and that’s precisely what we get with Adtran. Having access to network insights, customer trends and key marketing metrics allows us to be much more proactive in identifying network issues and customer needs.”

The Adtran Mosaic One cloud software also helps New Hope find customers and educate the community about the all-fiber network. With so much competition in the region, Adtran enables the co-op’s small marketing department to visualize intelligent marketing data and more effectively communicate with potential new customers.

“Adtran’s unique blend of fiber broadband solutions enables service providers, like NHTC, to meet the needs of all existing and potential subscribers with affordable and robust multi-gigabit service choices,” said Brent Cancienne, vice president, U.S. regional sales at Adtran. “With Mosaic One, any service provider can unlock subscriber and network insights that enhance the in-home experience and improve network uptime, ultimately increasing revenue for the service provider.”