Working for you

Huntsville Utilities is working for you!

Huntsville Utilities (HU) is a Public Utility owned by the City of Huntsville. We answer only to the people we serve. Decisions are based on what is best for our customers. We do not pay dividends to stockholders. Instead, we provide lower prices to our customers.

Huntsville Utilities provides service to more than 210,000 electric; 105,000 water; and 61,000 natural gas customers in Huntsville and Madison County, Alabama. Huntsville Utilities is the 17th largest publicly owned utility service in the nation.

In addition to electricity, natural gas, and water, Huntsville Utilities operates a citywide fiberoptic infrastructure to provide high-speed telecommunication services in the community. This network is used by Google Fiber, to provide its high-speed internet service to the residential and business community.

Operational efficiency and customer service remain our top priority. There are 752 HU employees, which is an average of 1 HU Employee for every 536 customers. The HU Facilities Department maintains 4 major buildings and 32 field sites within the HU 800+ mile service area. In HU’s vehicle fleet, there are stripes on the side to identify different departments associated with those vehicles. Yellow is natural gas; green is joint; blue is water; and red is electric.

Huntsville Utilities has weather response procedures that are implemented prior to, during, and after any inclement weather activities. Employees are given responsibilities and then trained for specific weather-related duties. Should a weather event happen, Huntsville Utilities’ three operating departments (Natural Gas, Water & Electric) work together as one group.

Huntsville Utilities Award Winning Electric Operations Department

• 2021 – 3rd Place – Safety Award of Excellence – American Public Power Association
• 2022 – 3rd Place (Municipal Division) – Cole Border, Colby Lipham, Adam Thomas – International Lineman’s Rodeo
• 2022 – Tree Line USA Utility Certification – Arbor Day Foundation
• 2022 – 3rd Place – Fuse Replacement (Senior Division) – Shawn Blomgren – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – 2nd Place – Fused Cutout Relocation (Senior Division) – Todd Payne – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – 1st Place – Overall Senior Lineman – Todd Payne – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – 1st Place – Team Hurt Man Rescue (Cole Border, Colby Lipham, Adam Thomas) – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – 1st Place – Team Obstacle Course (Cole Border, Colby Lipham, Adam Thomas) – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – 1st Place – Overall Team Competition (Cole Border, Colby Lipham, Adam Thomas) – Tennessee Valley Public Power Association Lineman Rodeo
• 2022 – Diamond Level Reliable Public Power Provider (RP3) Designation – American Public Power Association

Huntsville Utilities Award Winning Natural Gas Department

• 2021 – Public Natural Gas System Achievement Award – American Public Gas Association
• 2021 – Personal Achievement Award (Donnie Sharp) – American Public Gas Association
• 2022 – Safety Award – American Public Gas Association

Huntsville Utilities Water System

• 1992 – EPA Region IV Award of Excellence
• 2006 – EPA Region IV Award of Excellence
• 2016 – AL/MS Section American Waterworks Association – Best Tasting Drinking Water Award
• 2017 – AL/MS Section American Waterworks Association – Best Tasting Drinking Water Award
• 2021 – Distribution System Award of Excellence – Alabama Water Pollution Control Association
• 2022 – Best Operated Distribution System – Alabama Water Pollution Control Association

South Parkway

• 2004 ADEM Optimized Plant Award
• 2008 AWPCA Best Operated Plant w/capacity 30.1 MGD-40 MGD
• 2009 ADEM Optimized Plant Award
• 2011 CDC Water Fluoridation Award
• 2011 AWPCA Best Operated Plant w/capacity 40.1 MGD-50 MGD
• 2012 AWPCA Best Operated Plant w/capacity 40.1 MGD-50 MGD
• 2013 AWPCA Best Operated Plant w/capacity 40.1 MGD-50 MGD (3-year award)
• 2016 AWPCA Best Operated Plant w/capacity 40.1 MGD-50 MGD
• 2016 EPA/ADEM 5 Year Optimization Award
• 2016 CDC Water Fluoridation Award
• 2017 ADEM One Year Optimized Award
• 2017 CDC Water Quality Fluoridation Award
• 2017 AWPCA Best Operated Plant w/capacity 40.1 MGD-50 MGD
• 2018 AWPCA Best Operated Plant w/capacity 40.1 MGD-50MGD (3-year award)
• 2018 AL/MS AWWA Water Treatment Plant of the Year for Alabama

Southwest

• 1991 – AWPCA Best Operated Plant w/capacity 40.1 MGD – 50 MGD
• 1992 – AWPCA Best Operated Plant w/capacity 40.1 MGD – 50 MGD
• 1993 – AWPCA Best Operated Plant w/capacity 40.1 MGD – 50 MGD (3-year award)
• 1997 – AWPCA Best Operated Plant w/capacity 40.1 MGD – 50 MGD
• 2002 AWPCA Award of Excellence
• 2003 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2004 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2005 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD (3-year award)
• 2008 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2009 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2010 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD (3-year award)
• 2012 ADEM Optimized Plant Award
• 2013 AWPCA Award of Excellence
• 2014 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2015 AWPCA Best Operated Plant w/ capacity 40.1-50 MGD
• 2016 ADEM Ten Year Optimization Award
• 2016 CDC Water Fluoridation Award
• 2017 AWPCA Award of Excellenc
• 2017 ADEM Eleven Year Optimization Award
• 2017 CDC Water Quality Fluoridation Award
• 2018 AWPCA Award of Excellence
• 2021 – Best Operated Surface Water Plant – Alabama Water Pollution Control Association
• 2022 – Best Operated Surface Water Plant – Alabama Water Pollution Control Association

Southeast

• 2021 – Best Operated Surface Water Plant – Alabama Water Pollution Control Association
• 2022 – Best Operated Surface Water Plant – Alabama Water Pollution Control Association

Lincoln-Dallas

• 2000 AWPCA Best Operated Plant w/population greater than 25,000
• 2001 AWPCA Best Operated Plant w/population greater than 25,000
• 2004 AWPCA Award of Excellence
• 2005 AWPCA Award of Excellence
• 2006 AWPCA Award of Excellence
• 2007 AWPCA Award of Excellence
• 2008 AWPCA Best Operated Plant w/population greater than 25,000
• 2009 AWPCA Best Operated Plant w/population greater than 25,000
• 2009 CDC Water Fluoridation Quality Award
• 2010 AWPCA Best Operated Plant w/population greater than 25,000
• 2011 AWPCA Best Operated Plant w/population greater than 25,000
• 2012 AWPCA Best Operated Plant w/population greater than 25,000 (3-year award)
• 2015 AWPCA Best Operated Plant w/population greater than 25,000
• 2016 AWPCA Best Operated Plant w/population greater than 25,000
• 2017 AWPCA Best Operated Plant w/population greater than 25,000 (3-year award)
• 2021 Groundwater Plant Award of Excellence – Alabama Water Pollution Control Association
• 2022 – Best Operated Groundwater Plant – Alabama Water Pollution Control Association