With a vision to be the bank of choice in the communities they serve, northwest Alabama’s Bank Independent exists to make a positive difference in people’s lives through exceptional customer service, valued team members and staying committed to strengthening its communities as well as providing quality products at a fair price.
“We understand that our customers’ success is our success. That’s why we emphasize the importance of customer service and support throughout the entire process, from application to installation and training,” said Stephanie Hipps, Vice President of Treasury Solutions at Bank Independent.
“We know that implementing new treasury solutions can be a daunting task, which is why we make it a priority to be there for our clients every step of the way. We will work with you to find the best solutions for your business needs and provide personalized support throughout the entire process. Our commitment to customer service doesn’t end after training is complete. We partner with you to ensure everything is running smoothly and address any issues that may arise,” stated Hipps.
“With Bank Independent Treasury Solutions, you can trust that you’ll receive top-notch service and support every step of the way.”
BI’s Treasury Solutions Department takes that vision to the next level, particularly for business banking needs. Treasury Solutions wants to take away “banking burdens,” according to its website, in order for customers to focus on the important aspects of running a business. Keep reading for all the ways Bank Independent helps customers every day through their Treasury Solutions Department.
Automated Clearing House
Electronically process secure and convenient bank-to-bank and account-to-account transfers on the ACH network. Customers can set up same-day direct deposit payroll for employees, make vendor payments with electronic invoices, bill consumers and collect payments to simplify bookkeeping tasks.
Remote Deposit Capture
Deposit checks from the convenience of a desktop with remote deposit capture. This easy-to-follow program provides simplicity and efficiency with less trips to the bank, as well as easy access to online deposit reports. Deposits made by 8 p.m. Monday through Friday are credited the same day. Mobile deposit for business is available for those depositing 25 or more checks per month using the Mobile Banking app at no charge.
Wire Transfer
Send money immediately through domestic wire transfers easily through online banking or the mobile app. Wires submitted domestically by 4 p.m. Monday through Friday are delivered the same day. International wires can also be initiated from any Bank Independent sales office, arriving in 1-2 business days.
Positive Pay
Protect business accounts from unauthorized checks written from a Bank Independent business checking account. The Positive Pay service is available to give customers an extra level of security, more control and total peace of mind over their accounts.
Lockbox
Sync Treasury Lockbox provides daily reporting for any type of business, from wholesale to retail to medical and more. Lockbox makes payment processing easy to allow customers to focus on building and maintaining their businesses.
Sweep Services
Automated transfers from one Bank Independent account to another can be scheduled with sweep services in order to help businesses maintain minimum balances and avoid overdrafts. Customized sweep options are available.
Learn more about Bank Independent’s Treasury Solutions by calling (256)386-5000 or (877)865-5050 Monday through Friday, 8 a.m. – 5 p.m. or by requesting a call at your convenience from a Treasury Solutions specialist by filling out a form online.
About Bank Independent
Since 1947, Bank Independent has taken pride in serving the customers who count on us to be there for them when they need us most. With 30 traditional Sales Offices across North Alabama, an on-campus Deshler Tiger Branch, and the Digital Sales Office, we’re committed to providing the best service, designing the most desired products, and creating an overall excellent experience for each and every customer. As a local community bank, we believe in building relationships that run deep and last. All our team members reside in our local communities and believe in giving back through volunteering. To become part of a bank that makes a positive difference in people’s lives, visit us at bibank.com.
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