HUNTSVILLE — Huntsville Utilities has been alerted to a new scam targeting customers.
The scammer calls and states he/she is a Huntsville Utilities employee offering a bill reduction program.
The scammer says to enroll in the program, there is a $99 fee, then asks for financial information.
If customers receive this type of call, they should immediately hang up and not provide the caller with any personal information.
Customers can always check the status of their bill through the My Account feature of the Huntsville Utilities website or by calling the Contact Center at 256-535-1200.
If a customer believes they have been the victim of a scam, they should contact their financial institution and local law enforcement immediately.
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